One fee, charged once.
No subscriptions and no listing fees. We earn when a booking actually happens, and our fee is calculated on at most one month of rent — however long the stay is.
What we charge
Rates are set per country. Pick a country to see exactly what applies there.
Guests
10%
one-time
Service fee added to your booking. Browsing and operator-mediated questions stay free.
Hosts
10%
one-time
Commission deducted when the booking funds are released after move-in. Listing is free.
Host extras
15%
one-time
Applied to additional services you sell yourself, such as cleaning or a transfer.
Cancellation & payout timing
How the fee is calculated
Our commission is not charged on the whole contract. It is calculated on the value of the stay, capped at one month of rent. A twelve-month lease and a one-month stay at the same property are charged on the same base.
It is a one-time fee per booking. We do not take a cut of every monthly rent payment, and there is nothing to pay while a listing sits online.
Rent itself is never marked up by us. You pay the host's asking rent; our fee is separate and always shown on the booking request before you confirm.
Optional add-on services — such as cleaning, an airport transfer, or reimbursement paperwork for guests funded by a university, scholarship or employer — are priced individually and shown on the booking request before it is confirmed.
Example
A six-month stay at 800 per month.
Illustration only, at our standard rates and excluding add-on services. Your country's rates are shown above, and your exact breakdown is always shown before you confirm.
When guests pay
You are not charged when you send a request, and your money is not handed straight to the host.
Request and get accepted
Browsing, operator-mediated questions and requesting a booking are free. Nothing is charged while the host reviews your request.
Pay the service fee
Once the host accepts, you pay our service fee. That confirms the booking and saves your card — the rent is not taken yet.
Rent charged before move-in
We charge the rent to the same card about a month before your stay starts, not months in advance. We tell you before we do, and you can pay or change card any time.
Released after you move in
Your money is held until you confirm move-in. If nothing is raised, it releases automatically when the settlement window ends.
When hosts get paid
Funds are collected from the guest before the stay begins and held until the tenant confirms move-in. Once confirmed — or automatically, if nothing is raised in the settlement window — we deduct the commission and release your payout.
If a booking is cancelled, how much reaches you depends on how close the cancellation is to the move-in date. Cancellations very close to the start protect you the most, because the rent is largely owed to you by then.
Publishing a listing is free, there are no monthly fees, and document verification is free. The optional on-site property check is charged separately; it earns the property a Verified badge, and a host whose listings all pass earns a Trusted badge.
At a glance
Managing several properties? Let us quote you a better rate.
We set commission per host, so portfolio landlords, student residences, coliving operators and property managers do not have to sit on our standard rate. Tell us how many units you run and where they are, and we will come back with a tailored offer — including onboarding help for bulk listings.